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How not to use social media, learn from Vodafone. #fail

How not to use social media, learn from Vodafone. #fail

By Mon, Jun 06, 2011 1:50PM UTC View Comments How not to use social media, learn from Vodafone. #fail

I have sent a friend request to Dhaval Valia. Despite 700 million people using Facebook, the chance of me bouncing in to Dhaval Valia are slim. But thanks to the lame social media strategy of Vodafone, I now know Mr. Valia. Vodafone has sued Dhaval Valia for posting defamatory messages. The newspapers are littered with...

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