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Call center kings: India loses out to Philippines

By Mon, Nov 28, 2011 1:36PM UTC View Comments Pic: AP.

The Philippines now surpasses India as a top call center destination. The Philippines employs 400,000 in the industry against India’s 350,000. We can always debate the data, but we can’t deny the fact that this trend is hard to ignore. This is a classic ‘Who moved my cheese’ for India’s call center industry. This trend...

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Cybersex dens: A sordid side effect of the Philippines call center boom

By Wed, Jan 12, 2011 11:06AM UTC View Comments (Photo from unfaithful-mate.com)

The Philippines, a ountry of more than 90 million people where poverty and joblessness is widespread, feels extremely blessed that it has overtaken India in the call center or contact center industry in the world. That means most call center jobs are now in the Philippines, which has an advantage because of its hardworking young...

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